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We have introduced a new customer portal in 2026. With it, things have improved but also changed slightly. If you have any questions, this might be the first place to find answers.
Roel Reijneveld
By Roel Reijneveld
• 7 articles

What are Organizations?

An Organization in the portal represents a business, team, project, or other entity under which people can collaborate and manage shared resources. When you register, you can create an organization for personal use, such as managing your own freelance business, or as a (formal) company or team. This distinction is managed by the “is entity” setting, which determines whether the organization is treated as a personal or business account and influences available features, such as the ability to add other members or provide detailed invoicing information. You can belong to one or more organizations, and each organization can have multiple members. Membership is managed through a system that supports roles (such as owner, admin, or member) and tracks when people join or leave. You can set a default organization, which is used as the primary context for most actions and for login redirects, making it easy to switch between different organizations if you are involved in multiple teams or businesses. Organizations are responsible for managing their own contacts, such as billing, shipping, or technical contacts, and serve as the main entity for all invoices and quotes. All legal and billing information, including VAT numbers, registration numbers, and invoice email addresses, is stored at the organization level. This ensures that all financial documents and communications are properly attributed and compliant with business requirements. Subscriptions and feature access are scoped to organizations, allowing each organization to subscribe to multiple products. This means that companies, teams, or individuals can manage their own resources independently within the same platform. All activities and changes within an organization are logged for auditing and security purposes, and permissions are enforced so that only members of an organization can view or edit its information. Throughout the interface, organizations are visible in dashboards, settings, and when creating or managing invoices, quotes, or contacts. The organization context ensures that all actions, documents, and communications are properly grouped and managed, providing a clear and secure structure for collaboration and business operations.

Last updated on Jan 12, 2026

Should I register my Organization as personal or as a project/entity?

When creating an organization, you can choose between a personal account or a project/entity. If you are managing your own freelance work, personal finances, or simply want to use the platform for yourself, selecting a personal organization is the best fit. This option is designed for individuals who do not need to add other members or manage business-specific details. If you want to collaborate with others, manage a team, or keep business and project information separate from your personal account, you can create an organization as a project or entity. This does not mean your organization must be officially registered as a business or company. The project/entity option simply unlocks features in the portal that make it easier to work together, manage contacts, handle invoicing, and assign roles to other members. You are free to choose the option that best matches how you want to use the platform. If your needs change, you can always create additional organizations for new projects, teams, or business activities. Both options are free of charge. Note: Once you choose whether your organization is personal or a project/entity during creation, this setting cannot be changed later. This is because the platform uses this choice to determine which features and options are available to your organization from the start. If you need a different setup in the future, you can always create a new organization with the desired type and move your activities or members there as needed.

Last updated on Jan 12, 2026

What do you mean with "European by Design"?

Our platform is built on the principle of being European by Design. This means that European values, such as privacy, transparency, and digital autonomy, are not just legal requirements we meet, but the very foundation upon which our software is architected. Unlike platforms that prioritize data extraction or market dominance, our software is engineered to put the user back in control of their digital environment. What this means for you - Privacy & Ethics at the Core: Following the principle of Privacy by Design, we ensure that data protection is integrated into our system from the first line of code. We practice data minimization, meaning we only process what is strictly necessary to provide you with the best service, keeping your sensitive information secure and private. The data which is processed is always yours, we'll never share it with third parties unless strictly necessary, and you always have the option to export your data under the General Data Protection Regulation. - Digital Sovereignty & Transparency: We believe in a transparent digital ecosystem. By adhering to European standards and promoting interoperability, we ensure you aren't locked into a closed system. You remain the owner of your data, and our processes are designed to be explainable and accountable, especially regarding automated features or AI. Note: we currently don't use any Artificial Intelligence in our systems. - Trust & Reliability: In a global landscape of shifting regulations, "European by Design" serves as a gold standard for trust. By choosing our platform, you are choosing a solution that aligns with the highest global standards for human rights and democratic values, ensuring a sustainable and ethical digital future for your business. Our Commitment to Open Source In the spirit of total transparency and the European tradition of collaboration, we are committed to open-sourcing our codebase. We believe that "security through obscurity" is not a long-term solution; instead, we want our software to be independently verifiable by the community. As soon as the codebase reaches full maturity and we have completed our final security hardening phases, we will release the source code publicly. This ensures that our platform remains as secure, resilient, and transparent as possible for all our users.

Last updated on Jan 13, 2026